Kamis, 21 Oktober 2010

T-Mobile G2 is the carrier's first high-speed HSPA+ handset

Sleek and classy, the T-Mobile G2 is the carrier's first high-speed HSPA+ handset, and its and the best smartphone with a keyboard you can buy on T-Mobile. The G2 is fast, powerful, and it feels expensive. If you're looking for an executive-class Web and messaging phone on T-Mobile's network, look no further.

Having said that, the G2 isn't quite what it claims to be. This handset has been billed as the "pure" Android experience, much like the original T-Mobile G1 (3.5 stars) and the Motorola Droid (4 stars). It isn't. Rather, it's a Google and T-Mobile experience—full of Google apps, but with its tethering feature removed by the carrier. This shouldn't make a huge difference to your buying decision, and a lot of those undeletable Google apps are quite fun, but this will probably have some geeks up in arms.
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T-Mobile G2 : Front
T-Mobile G2 : Keyboard
T-Mobile G2 : Right
T-Mobile G2 : Back

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Hardware and Phone Calling
Made by smartphone veteran HTC, the T-Mobile G2 feels like a luxury product. At 4.68 by 2.37 by .55 inches (HWD) and 6.5 ounces, it's quite heavy and is constructed of metal and silver plastic, but the metal is strategically placed so your fingers are usually on it, giving the phone its luxurious feel. There's an optical trackpad for navigation below the super-sharp 3.7-inch, 800-by-480-pixel LCD.

The screen slides with a powerful, guillotine-like snap to reveal a sweet four-row QWERTY keyboard, with a large space bar. The most intriguing thing about this keyboard is three user-customizable quick keys which can be set to launch any app. You'll have to memorize which one you set to what function, but it's a neat idea. When the phone is closed, there's a nice on-screen keyboard with Swype, which makes entering text a snap.

A truly great voice phone, reception on the G2 is strong and the earpiece sounds clear and true. It isn't blaringly loud, but it's loud enough. The speakerphone is also loud enough for outdoor use. Transmissions through both mics come through clearly, albeit with a bit of background noise. The phone paired very quickly with an Aliph Jawbone Icon Bluetooth headset and even triggered Google's quite comprehensive voice command suite with Bluetooth, which is a rare find on an Android phone. We're still working on the battery rundown tests, and will report our results as soon as they're available.

The G2 works on T-Mobile's and international 3G networks, as well as 802.11 b/g/n Wi-Fi. The G2 is also T-Mobile's first HSPA+ phone, capable of HSPA+ 14.4 speeds. Using even faster HSPA+ 21 modems, I've achieved speeds of up to 6.72 megabits down in New York City. With the G2, I got a pretty consistent 2.0 megabits down. That's faster than most 3G systems, but not on a par with the speeds I've seen from Sprint's 4G phones or from T-Mobile's HSPA+ modems.

The phone runs on an 800MHz Qualcomm Snapdragon MSM7230, ARM Cortex-A8 processor with Android 2.2. In my tests, the G2 felt quite speedy, and my benchmarks bore that out. Android 2.2 is so much faster than previous versions of the operating system, that it more than compensated for the difference in horsepower between the G2 and 1GHz phones running Android 2.1. I'm curious to see how the Samsung Vibrant ($199, 4 stars) compares once it gets its Android 2.2 upgrade later this year, though.

Software
Time for the tough truth: forget ever seeing "stock" Android again. The T-Mobile G2 runs Android 2.2, but it isn't the pure base build that techies are always looking for—it's been "enhanced" with a ton of bloatware and one big, missing feature.

But let's start with the good parts. The G2's Android 2.2 feels fast and sleek. Apps switch quickly and Web pages load promptly, unless they contain Flash, at which point they load with a considerable delay (but they do eventually show the Flash content). In my tests, Google Maps looked great and the GPS locked in quickly, whether using cell towers or satellites. Android 2.2 has all the checklist features most people are looking for. The relatively standard UI means the G2 will probably get updates more quickly than more-heavily-customized phones like the Samsung Vibrant.

This is the first handset with Google Voice preloaded, and the setup experience is smooth. After playingwith the settings a bit, you can use Google Voice to make all of your calls and handle your voicemail.

To give the best possible Google experience, Google preloaded all of its apps—not just the typical Maps and Gmail, but Places, Shopper, Earth, Sky Map, Latitude, Tracks, Finance, Listen, Translate, and Google Talk. And guess what? You can't delete any of them—not even Tracks. That's bloatware, right? I'd call that bloatware. Google's apps are often useful, but some of Google's partners do a better job than Google does with some aspects of Android. I prefer Samsung's address book and media players. Google currently integrates Facebook but not Twitter, the music player has some problems with artist and album tags, and the video player is labeled "Gallery," which is just wrong.

T-Mobile, meanwhile, has removed Android 2.2's ability to tether or act as a wireless hotspot—though the carrier has said it may restore it in an update.

Multimedia
The G2 is a good media phone—it's just not as good as the Samsung Vibrant. The device has about 1.3GB of free internal memory, plus an 8GB memory card stuck under the battery. You can replace it with a card as large as 32GB if you'd like.

The phone comes with doubleTwist (free, 4 stars) preloaded to sync music and videos with PCs and Macs. The stock Android music and video players do the job, but they're a little confusing. The music player could handle all of my AAC, MP3, WMA, and even OGG tracks, but lost some album and artist names. The video player could play videos up to 640 by 480 in MPEG4 and H.264, but it crashed when trying to play HD, DIVX or XVID videos. Music and video both sounded fine through wired and Altec Lansing BackBeat Bluetooth headphones.

The G2's YouTube client had some trouble loading HQ videos, even over Wi-Fi. Standard quality videos played smoothly, but they looked very low-res.

The 5-megapixel camera is a good representation of a phone of the G2's class. Photos were sharp enough, though I saw a bit of softness when I zoomed all the way in. Shutter lag, at 0.9 seconds, was a bit longer than I'd like, but not unbearable. I didn't see low-shutter-speed blur in low-light photos, which is great. The video camera records wobbly 720p HD video at 24 frames per second (15fps in low-light conditions) and smoother standard-resolution 720-by-480 video at the same frame rate.

Conclusions
Here's an easy proclamation: The G2 is the best smartphone with a keyboard on T-Mobile. If you like the tap-tap-tap of physical keys, the G2's speedy Android style, excellent messaging software and top-notch Web browser make it a pleasure to use. The phone is much faster and classier than its main keyboarded competitor, the myTouch 3G Slide ($179.99, 3.5 stars). There are also specific features on the G2, like voice dialing over Bluetooth, that aren't available on its main competitor, the Samsung Vibrant.

While the Vibrant and the T-Mobile G2 are both Editors' Choice winners (one for smartphone with a physical keyboard, the other without), I still prefer the Samsung Vibrant. The Vibrant has an even faster processor, better multimedia skills, stronger social-networking integration, and it's noticeably lighter. Both are top-of-the-line smartphones#151;your choice should be based on your form- factor preference—but either will serve you well.

Nokia N8 (Unlocked)

The Nokia N8 is an amazing mobile device, that's nearly unusable thanks to its interface. The phone is a perfect display of Nokia's strengths and weaknesses: stellar hardware, combined with an OS that appears to have been designed ten years ago.

First, let's get one thing straight: I write reviews that help U.S. consumers choose cell phones. Outside the U.S., the N8 has a very different profile—it will be available for much less money, and people in those countries are more familiar with Symbian's awkward gyrations. Sorry, guys, I'm not writing for you. This review is for the U.S. consumer, who has excellent Apple, Android, Palm, and now even Microsoft options available for less than $200 with a contract at a local carrier store. Meanwhile, the Nokia N8, with its bizarre interface is only sold unlocked, for $549, on the Web.
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Nokia N8 : Front
Nokia N8 : Horizontal
Nokia N8 : Back
Nokia N8 : Left

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The N8 is somewhat irrelevant to the U.S. market. It probably won't be picked up by a carrier, and not many handsets will likely be sold here. So I'll be a little more creative than usual here. I didn't go through our full suite of lab testing with the N8—instead, I lived with the phone for a week and a half, putting it through its regular-use paces—after that week and a half, I put my SIM card in a Samsung Galaxy S phone and breathed a profound sigh of relief.
Specifications

Service Provider
AT&T, T-Mobile
Operating System
Symbian OS
Screen Size
3.5 inches
Screen Details
640-by-360, 16.7M-color capacitive touch screen
Camera
Yes
Network
GSM, UMTS
Bands
850, 900, 1800, 1900, 2100, 1700
High-Speed Data
GPRS, EDGE, UMTS, HSDPA
Processor Speed
624 MHz

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The Good News: Great Camera, Great-Sounding Phone
The Nokia N8 is one of the best voice phones, and probably the best camera phone, I've ever used. It's a rare "everyband" phone, and works at 3G speeds on both AT&T and T-Mobile. Just pop in your SIM card, and it auto-configures itself for the right network. Signal reception is spectacular, and calls sound absolutely crystal clear. Apple's stable of Keystone Kops RF engineers should be taking this phone apart right now to learn its secrets.

The N8's 12-megapixel camera is fantastic for a camera phone. Images are heartbreaking in their clarity and ideal in their color balance. Even the Xenon flash is bright enough. The shutter isn't instantaneous, but it shows less lag than most camera phones. The N8 records HD video and outputs its entire interface to TV screens via an HDMI cable—no annoying DRM here to prevent you from watching your videos on a big screen. There's a front-facing camera, but I found it much less useful. My wife described a video recorded with the front-facing camera on the N8 as "three dancing pixels."

The processor feels snappy—the N8 played XVID-encoded episodes of "Burn Notice" beautifully on its 3.5-inch, 640-by-360-pixel screen. Video playback is definitely a speciality here, with wide codec and format support that even includes MKV files.

This awe-inspiring voice and image performance is wrapped up in a sleek body, a metal torpedo that comes in green, blue, orange, gray, or dark gray. The screen is made of practically scratch-proof Gorilla Glass. There are flaws, though: the battery is non-removable, so it's a good thing the N8 has terrific battery life (unless you're trying to push Microsoft Exchange e-mail, which cuts life to half a day.) The camera lens forms an unfortunate squarish bump on the back that could catch on pockets, and the memory card and SIM card slot doors are a bit sticky. Overall, though, the phone looks and feels elegant.

Before you go ahead and get the N8 to taunt your iPhone-owning friends with clear, non-dropping phone calls, though, read on.

Stop Symbian Before It Loads Again!
Symbian, on touch screens, is a total disaster. I used to love Symbian, and I still do, on non-touchscreen phones. Symbian's interface isn't designed for touch-screen use.

Everything about the N8's software is bad. I can't find a good thing to say. When I reviewed the Sony Ericsson Vivaz (1.5 stars), I called it the worst smartphone in America, and I blamed Sony Ericsson for the terrible software. Actually, it's Symbian's fault.

We've been tiptoeing around this problem for more than a year. Look at our reviews of the Nokia N97 Mini (3 stars) and the Nokia X6 (3 stars), for instance. Symbian phones are now designed solely for people who previously owned Symbian phones, because the interface just doesn't make sense to anyone else.

For instance: Text entry. The N8's landscape-format virtual keyboard defaults to turning off predictive text and autocorrect (they can only be turned on via buried menu options), and the phone doesn't even have a portrait QWERTY keyboard. In portrait mode, you're triple-tapping on a T9 number pad like it's 1998. That landscape keyboard, by the way, takes up the whole screen, obscuring what you're typing into.

To go to a new Web page in a touch-screen mobile browser, you typically swipe to the top and enter something in the address bar. Not here! It takes four clicks through unintuitive, nested menus to open a new page.

Also, the N8's music player took a long time to scan my memory card for songs in my tests. That made the software feel stale, even though it looks good, sounds good, and displays album art well.

Ovi Maps Navigation gives N8 owners free turn-by-turn driving and walking directions, along with attractively detailed maps and lots of ancillary content from big-name partners like Lonely Planet. So far, so good. But I couldn't figure out how to set the start point to anywhere other than my current location. I later found out that you have to tap on a location and then click "add to route" —it's doable, just not intuitive, like so much in Symbian.

Wow, does Symbian love folders. Nesting folders on a non-touchscreen phone makes a lot of sense, because it takes a lot of clicks to get through a long menu. But when you can scroll a long distance with just a flick of your finger, hiding options multiple taps deep is just frustrating.

Everything seems to involve more clicks than necessary. Take adding an app shortcut to the home screen. I couldn't figure this out initially, because if you click on the home screen and add "Shortcuts," you get a preprogrammed shortcut bar with no obvious way to change its contents. Instead you have to click the bar you've added again, pick "Settings," choose one of the four shortcut slots from a separate text list, pick "Application," and then choose what you want. It gets the job done—in the most awkward, unintuitive way possible.

The hideous software even damages the N8's two positive experiences. Where most of the rest of the smartphone world is working hard on multiple address book integration, the N8 syncs one, and only one, at a time. I could get my Microsoft Exchange contacts, but not my Facebook, Google, Twitter, or Yahoo address books. You can append Facebook and Twitter information to individual contacts, but you have to enter them one at a time, using an interface with several steps per contact. That's just a no-go.

The camera app, meanwhile, has trouble turning off. I sometimes had to stab an unresponsive touch button several times to quit the camera.

Nokia has sped up considerably and smoothed-out login problems in its Ovi app store, but there's still very little in there that anyone would want to download. I typed in two dozen popular American Web brands and content providers and came up with only a few apps. Want to enjoy media? There's no Netflix, no Pandora, no Slacker Radio. Nokia offers three proprietary Web TV channels, which are outdone by any carrier's MobiTV lineup. (And no, MobiTV is not available.)

Nokia's own TV commercial for the N8 shows how unaware the company seems to be. The commercial calls out as top features "three home screens" (competitors all have more), Ovi Store (without U.S. content), and Symbian^3, which is meaningless to Americans.

I could go on like this for a while, but you get the point. The touch-screen smartphone world has a consensus on the way some things should work. If you're going to buck that trend, you need a radically usable new idea. Symbian^3 brings a 2004-era, non-touchscreen interface awkwardly translated onto a high-end touchscreen phone. It's infuriating.

If the rating on a review was just about features, the Nokia N8 would get much higher than a 2.5. But I wanted to throw this phone through a window, it was so frustrating to use. Nokia says about the N8, "it's not technology, it's what you do with it." The company needs to take their own words to heart. If you don't make your $549, super-smartphone usable, nobody will want to do anything with it at all.

Rabu, 06 Oktober 2010

T-Mobile G2 is the carrier's first high-speed HSPA+ handset

T-Mobile G2 Sleek and classy, the T-Mobile G2 is the carrier's first high-speed HSPA+ handset, and its and the best smartphone with a keyboard you can buy on T-Mobile. The G2 is fast, powerful, and it feels expensive. If you're looking for an executive-class Web and messaging phone on T-Mobile's network, look no further.

Having said that, the G2 isn't quite what it claims to be. This handset has been billed as the "pure" Android experience, much like the original T-Mobile G1 (3.5 stars) and the Motorola Droid (4 stars). It isn't. Rather, it's a Google and T-Mobile experience—full of Google apps, but with its tethering feature removed by the carrier. This shouldn't make a huge difference to your buying decision, and a lot of those undeletable Google apps are quite fun, but this will probably have some geeks up in arms.
Hardware and Phone Calling
Made by smartphone veteran HTC, the T-Mobile G2 feels like a luxury product. At 4.68 by 2.37 by .55 inches (HWD) and 6.5 ounces, it's quite heavy and is constructed of metal and silver plastic, but the metal is strategically placed so your fingers are usually on it, giving the phone its luxurious feel. There's an optical trackpad for navigation below the super-sharp 3.7-inch, 800-by-480-pixel LCD.

The screen slides with a powerful, guillotine-like snap to reveal a sweet four-row QWERTY keyboard, with a large space bar. The most intriguing thing about this keyboard is three user-customizable quick keys which can be set to launch any app. You'll have to memorize which one you set to what function, but it's a neat idea. When the phone is closed, there's a nice on-screen keyboard with Swype, which makes entering text a snap.

A truly great voice phone, reception on the G2 is strong and the earpiece sounds clear and true. It isn't blaringly loud, but it's loud enough. The speakerphone is also loud enough for outdoor use. Transmissions through both mics come through clearly, albeit with a bit of background noise. The phone paired very quickly with an Aliph Jawbone Icon Bluetooth headset and even triggered Google's quite comprehensive voice command suite with Bluetooth, which is a rare find on an Android phone. We're still working on the battery rundown tests, and will report our results as soon as they're available.

The G2 works on T-Mobile's and international 3G networks, as well as 802.11 b/g/n Wi-Fi. The G2 is also T-Mobile's first HSPA+ phone, capable of HSPA+ 14.4 speeds. Using even faster HSPA+ 21 modems, I've achieved speeds of up to 6.72 megabits down in New York City. With the G2, I got a pretty consistent 2.0 megabits down. That's faster than most 3G systems, but not on a par with the speeds I've seen from Sprint's 4G phones or from T-Mobile's HSPA+ modems.

The phone runs on an 800MHz Qualcomm Snapdragon MSM7230, ARM Cortex-A8 processor with Android 2.2. In my tests, the G2 felt quite speedy, and my benchmarks bore that out. Android 2.2 is so much faster than previous versions of the operating system, that it more than compensated for the difference in horsepower between the G2 and 1GHz phones running Android 2.1. I'm curious to see how the Samsung Vibrant ($199, 4 stars) compares once it gets its Android 2.2 upgrade later this year, though.

Software
Time for the tough truth: forget ever seeing "stock" Android again. The T-Mobile G2 runs Android 2.2, but it isn't the pure base build that techies are always looking for—it's been "enhanced" with a ton of bloatware and one big, missing feature.

But let's start with the good parts. The G2's Android 2.2 feels fast and sleek. Apps switch quickly and Web pages load promptly, unless they contain Flash, at which point they load with a considerable delay (but they do eventually show the Flash content). In my tests, Google Maps looked great and the GPS locked in quickly, whether using cell towers or satellites. Android 2.2 has all the checklist features most people are looking for. The relatively standard UI means the G2 will probably get updates more quickly than more-heavily-customized phones like the Samsung Vibrant.

This is the first handset with Google Voice preloaded, and the setup experience is smooth. After playingwith the settings a bit, you can use Google Voice to make all of your calls and handle your voicemail.

To give the best possible Google experience, Google preloaded all of its apps—not just the typical Maps and Gmail, but Places, Shopper, Earth, Sky Map, Latitude, Tracks, Finance, Listen, Translate, and Google Talk. And guess what? You can't delete any of them—not even Tracks. That's bloatware, right? I'd call that bloatware. Google's apps are often useful, but some of Google's partners do a better job than Google does with some aspects of Android. I prefer Samsung's address book and media players. Google currently integrates Facebook but not Twitter, the music player has some problems with artist and album tags, and the video player is labeled "Gallery," which is just wrong.

T-Mobile, meanwhile, has removed Android 2.2's ability to tether or act as a wireless hotspot—though the carrier has said it may restore it in an update.

Multimedia
The G2 is a good media phone—it's just not as good as the Samsung Vibrant. The device has about 1.3GB of free internal memory, plus an 8GB memory card stuck under the battery. You can replace it with a card as large as 32GB if you'd like.

The phone comes with doubleTwist (free, 4 stars) preloaded to sync music and videos with PCs and Macs. The stock Android music and video players do the job, but they're a little confusing. The music player could handle all of my AAC, MP3, WMA, and even OGG tracks, but lost some album and artist names. The video player could play videos up to 640 by 480 in MPEG4 and H.264, but it crashed when trying to play HD, DIVX or XVID videos. Music and video both sounded fine through wired and Altec Lansing BackBeat Bluetooth headphones.

The G2's YouTube client had some trouble loading HQ videos, even over Wi-Fi. Standard quality videos played smoothly, but they looked very low-res.

The 5-megapixel camera is a good representation of a phone of the G2's class. Photos were sharp enough, though I saw a bit of softness when I zoomed all the way in. Shutter lag, at 0.9 seconds, was a bit longer than I'd like, but not unbearable. I didn't see low-shutter-speed blur in low-light photos, which is great. The video camera records wobbly 720p HD video at 24 frames per second (15fps in low-light conditions) and smoother standard-resolution 720-by-480 video at the same frame rate.

Conclusions
Here's an easy proclamation: The G2 is the best smartphone with a keyboard on T-Mobile. If you like the tap-tap-tap of physical keys, the G2's speedy Android style, excellent messaging software and top-notch Web browser make it a pleasure to use. The phone is much faster and classier than its main keyboarded competitor, the myTouch 3G Slide ($179.99, 3.5 stars). There are also specific features on the G2, like voice dialing over Bluetooth, that aren't available on its main competitor, the Samsung Vibrant.

While the Vibrant and the T-Mobile G2 are both Editors' Choice winners (one for smartphone with a physical keyboard, the other without), I still prefer the Samsung Vibrant. The Vibrant has an even faster processor, better multimedia skills, stronger social-networking integration, and it's noticeably lighter. Both are top-of-the-line smartphones#151;your choice should be based on your form- factor preference—but either will serve you well.

The Plantronics Savor is a sort-of-successor to last year's Discovery 975

Plantronics Savor
The Plantronics Savor is a sort-of-successor to last year's Discovery 975 ($129.99, 4 stars), and is another fashion-forward model in the company's lineup. The Savor features 3-mic noise cancellation, on-headset voice commands, and Vocalyst, a hands-free subscription service that will read your text messages to you or run voice-activated Internet searches. However, some flaws revealed in testing showed Plantronics still has some work to do in order to catch the class leaders.

Design, Fit, and Call Quality
The Plantronics Savor is about the same size as the BlueAnt Q2 ($129, 4 stars) and the Sound ID 510 ($129.99, 4 stars), but it's a little longer and pointier. It's made of darkened chrome plastic and black rubber. The bottom edge contains a hardware power switch, while the top edge has a volume toggle; the front panel contains two buttons.

Fitting the Savor was easy, although I've noticed that Plantronics headsets just tend to fit my ears better than those from other brands. That's purely a personal trait; the Savor comes with two extra ear buds in different sizes in case the default one doesn't fit. The clear plastic ear hook snaps on and off; wearing it is optional, though I preferred the fit with the hook rather than without. The Savor's hook also stayed put, unlike the Aliph Jawbone Icon's ($99, 4 stars), which tends to fly off at the slightest provocation.

For this review, I paired the Savor with a Samsung Captivate and an LG Ally. The pairing process went smoothly in both cases. Like the BlueAnt Q2, the Savor offers voice control, which you cue up with a button press. This lets you check battery life, pairing status, and other features on the fly while wearing the headset. You can also answer or ignore calls with voice commands.

In testing, voice quality was good overall in the earpiece. The volume button cycles between four settings; any of the top three were plenty loud enough. Callers on the other end said I sounded pretty clear, but it was still relatively easy to tell I was on a headset.

Noise Suppression, Other Features, and Conclusions
Most headsets feature two mics; one captures your voice, while the other analyzes external noise and then suppresses or cancels it with its own algorithms. The Savor contains three mics; the first two work as usual, but the third mic doesn't kick in until there's at least 65 dB of extreme external noise. Oddly, noise suppression still wasn't one of the Savor's strengths in practice. For example, it was easy for callers to tell I was in the car driving with the window down because of the excessive background noise, even though I was only driving at about 35 mph.

The rather expensive, Dial2Do-powered Vocalyst service is available in two tiers. The Savor comes with one free year of Vocalyst Basic, which costs $2.49 per month or $24.99 per year after that; it offers voice e-mail, reminders, Twitter updates, and news and weather. Vocalyst Pro costs $5.99 per month or $59.99 per year; this level converts your voice messages to text , sends text messages, plus some other less-useful services. You don't get a year of Pro free to begin with. I don't expect many people to spring for these; to cite just two reasons, Google Voice handles voice-to-text conversions for free, and Android devices (plus Bing and other apps) already offer voice-activated searches.

The Savor works with companion BlackBerry and Android apps, which let you set up auto-responders and listen to text messages (if you have Vocalyst Pro). If you have an iPhone, the Savor adds a headset battery indicator next to the iPhone's battery icon, just like the Jawbone Icon. The Savor also features A2DP, so you can stream podcasts, audiobooks, voice prompts from GPS apps, and other mono sources through it. Battery life was a little short at 4 hours and 17 minutes of talk time.

Longtime PCMag readers know that there are dozens of options for Bluetooth headsets these days. The Savor cuts through with its unique combination of style, voice-activated features, and A2DP streaming. But the latter feature is becoming more common on high-end handsets, and the Savor's noise suppression could be better. Other options include the Aliph Jawbone Icon, our current Editors' Choice. It sounds more natural, has vastly better noise suppression, and runs its own selection of apps, although it doesn't last as long on a charge. The BlueAnt Q2 offers a similar voice-controlled interface as the Savor, while the Sound ID 510 delivers top-notch sound quality without the voice control.

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